Join our team and make a meaningful impact in your community
Help support individuals and families accross Ravenshoe through compassionate, community-driven work.
POSITIONS VACANT
Family Support Case Worker
Key Responsibilities:
We are currently seeking the services of a suitably qualified and experienced person to:
- Complete family intake and/or risk assessments, brief interventions and/or case coordination.
- Provide timely information and advice, onward referrals, practical assistance, emotional support and guidance to families who access the centre.
- Promote and maintain partnerships with local internal and external stakeholders.
- Perform other duties as directed by the Family Support Program Manager.
- Participate in meetings, supervision and professional development as required.
- Ensure compliance with Occupational Health and Safety policies and procedures set out by Ravenshoe Community Centre Inc.
About the Position
The Family Support Caseworker will work as a member of the Ravenshoe Community Centre Inc (RCC) team to provide personalised support to families, identifying and addressing their unique needs, strengths and challenges, fostering positive parenting practices and promote family relationships and wellbeing.
Position Details
The position will be casual (covering extended leave), being offered is 22.5 hours per fortnight, being every Thursday and every second Friday, and is responsible to the Family Support Program Manager, Neighbourhood Centre Co-Ordinator and the RCC Management Committee.
The position is paid at a Level 4.1 under the SCHADS award.
Essential Qualifications and Experience
- Tertiary qualifications or equivalent experience in Health, Education, Psychology, Social work, Early childhood, Social welfare or similar field.
- Must have a working with children (blue card).
- Must have an open drivers licence.
How to Apply?
If you meet the above criteria and have an interest and appreciation for the rural context, please contact our Human Resource Officer for an application pack on:
: [email protected], or 
: phone: 4097 6726
Closing Date: COB Friday, 1st May, 2026
Community Support Worker – Monday Position
The RCC Community Support Program provides general information, support, advice and referral as well as personal and individual advocacy to groups and individuals in the Ravenshoe and surrounding areas. The Centre operates Monday to Friday from 8.30am – 3pm.
We are seeking a suitably qualified and experienced person to fill the position of Community Support Worker within this organisation.
About the Position
The position requires a person with effective communication skills in dealing with clients who may have personal, social or financial difficulties, as well as a high degree of judgement (ability to assess situations and draw conclusions), initiative, confidentiality and sensitivity to community and individual clients.
Other responsibilities of this position will involve:
- acting as liaison between clients and other agencies;
- allocating emergency relief funding;
- supervising and supporting volunteers;
- assisting clients with Centrelink equipment;
- performing general office tasks;
- attending staff meetings and staff development activities as required.
Position Details
The position will be casual (covering extended leave) being offered on Monday’s, 1 day per week @ 6hrs per day (12 hours per pay fortnight), with capacity for more hours, in the Community and Individual Support Program) team. Pay scale as per the SCHCADS Industry Awards Level 3.1.
Essential Qualifications and Experience:
- Certificate 3 or equivalent in Community Services Work or willingness to obtain same
- Current First Aid or ability to obtain.
Application Requirements
Applicants are required to:
- Provide a current resume
- Include copies of relevant qualifications
- Nominate two referees who can verify their experience
- Address how their skills, experience, and qualification align with the role
Please note:
- Preference will be given to applicants who have direct experience in this area of work
- Only applicants who address the section criteria will be contacted
How to Apply?
If you meet the above criteria and have an interest and appreciation for the rural context, please contact our Human Resource Officer for an application pack on:
- : [email protected], or
- : 4097 6726
Closing date: COB Friday, 15th May, 2026.
Operations Manager
Ready to step into a role with real influence and community impact? Do you already live and lead in vibrant North Queensland – or are you ready to make the move? Ravenshoe Community Centre is a long-standing, community-governed organisation delivering a diverse range of essential services across the Tablelands region that currently include:
- Rural and Remote Home Care
- Community Support
- Family Support
- Youth Support
- NILS
- Centrelink Agency
We are seeking a highly competent and purpose-driven Operations Manager to lead the organisation through its next phase of growth, stability and impact.
Why This Role Matters?
This is a rare opportunity to step into a true executive leadership role in a regional community where your decisions will have visible, lasting impact. You will play a pivotal role in strengthening governance while supporting staff and program leaders and positioning the organisation for long-term sustainability.
About the Role
The Operations Manager provides overall executive leadership and accountability for Ravenshoe Community Centre. The role is responsible for:
- Leading and implementing the organisation’s strategic direction
- Executive oversight of aged care and community services
- Governance, compliance, quality and risk management
- Financial stewardship and funding accountability
- Building a positive, inclusive and capable workplace culture
- Representing the organisation with government, regulators, funders and community partners
This role suits a leader who enjoys both strategic thinking and practical problem-solving, and who is comfortable working in partnership with a volunteer committee in a regional setting.
About You
You might consider this role if you:
- Have senior leadership experience and understand good governance without losing sight of people and purpose in the not-for-profit sector
- Are a strong listener and communicator who builds trust with staff, committee members, funders and community stakeholders
- Are motivated by making a genuine difference in regional communities
Experience in regional or remote service delivery will be highly regarded.
Why Ravenshoe?
- This is a leadership role influencing services that matter deeply to the local community
- You will enjoy the lifestyle benefits of Far North Queensland, with a welcoming community and stunning natural surrounds.
Renumeration and Flexibility
A competitive remuneration package under the SCHADS award will be negotiated with the successful applicant, commensurate with skills and experience. Flexible working arrangements, including a potential hybrid working model, may be considered for the right candidate. Your initial contract will be a 2-year fixed contract.
How to Apply?
Please contact our Human Resource Officer for an application pack on email:[email protected]
Closing Date: COB Friday, 15th May, 2026